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      How do I integrate Opensend Reconnect into Klaviyo?

      Seamlessly integrate Opensend Reconnect into Klaviyo

      Note: The Reconnect integration must be set up separately from the Connect integration. While both destinations may appear related, they function independently and require distinct configuration steps. Be sure to follow the specific setup instructions for Reconnect to ensure a smooth integration process.
      • Go to Integrations
      • Go to Main connections 
      • Click on Add a new destination
      • Select Klaviyo Reconnect flow 
      • Edit Destination name (optional) and click Next
      • Now you will be asked for the Secret/Private Key for your Klaviyo account
      • To get the Klaviyo Secret/Private key, go to Klaviyo's website and log in to your account
      •  Click on “Settings” in the bottom left corner of your screen
      • Click on the “API keys” tab and then press the “Create Private API Key” button
      • Set the name to Opensend Reconnect, and make sure to grant Read/Write access to Events, Flows, Lists, Metrics, Profiles, and Templates to ensure full integration functionality. Click Create to complete the setup
      • Copy the API key and paste it into the designated field for your Klaviyo Reconnect flow setup, and click on the Validate button
      • When validation is completed, select the additional custom fields to be delivered and click Next
      • Select desired Traffic sources (OS pixel, Shopify app, or both) and click on Create Connections
      • After validation is completed and the connection is successfully created, go to your Klaviyo account and check the "Metrics" tab
      • Metric "Opensend Reconnect Device Profile Detected" was already created automatically during our validation step, and you can use it to create flows on your Klaviyo account
      Note: If at least one flow is not created (with "Opensend Reconnect Device Profile Detected" metric, the system won’t allow the last configuration step, i.e., Publishing Integration. Therefore, you will need to create a flow with our Reconnect trigger  before actually publishing the Klaviyo Reconnect flow Integration 


      • To validate the integration and publish it from Opensend, you can create a flow with these configurations:
        • Go to Flows on your Klaviyo account
        • Click "Create flow"
        • Click "Build your own"
        • Title it as "Opensend Reconnect"
        • Click "Create Manually"
           
        • Select a trigger with type "Your Metrics"
        • Click "API"
        • Select "Opensend Reconnect Device Profile Detected"
        • Add a condition split with a 0% random sample to ensure no emails are sent from this flow. This allows the flow to be activated and the connection published from Opensend without triggering any actual sends.

      Once you are ready and live with the first flow, with the Opensend Reconnect Device Profile Detected trigger on Klaviyo

      • Go to Main connections on Opensend and find your Klaviyo Reconnect flow destination 
      • Enable Klaviyo Reconnect flow destination 
      • Enable connection to desired traffic sources (OS pixel, Shopify app, or both)

      • Once your integration is live, you'll start seeing activity for Opensend's Reconnect Metrics in your Klaviyo account. To make the most of these insights, follow the guides below to set up Opensend Reconnect flows:

        • Understanding Opensend Reconnect Metrics: Full Breakdown with Examples[Add link]
        • Best Practices for Setting Up Opensend Reconnect Flows[Add link]