What reports should I build in Klaviyo for Opensend Connect?

Available Reports

Report	What It Shows
Total Revenue Per Month	Tracks the total order value attributed to Opensend-identified contacts over the past year, broken down by month. This report gives you a clear view of revenue trends tied to Opensend activity.
Multi-Metric Report	Provides a comprehensive month-by-month breakdown across six key engagement and revenue metrics — Checkout Started, Viewed Product, Clicked Email, Opened Email, Placed Order, and Received Email — all filtered to Opensend-tagged contacts.
Engagement Report	Creates an "Opensend Contacts" segment of all Klaviyo profiles tagged with "Opensend," then runs an Engagement Report to show how those contacts are interacting with your emails.
Opensend-Identified Purchasers	Builds an "Opensend Purchasers" segment that surfaces every Opensend-identified visitor who has placed at least one order within your chosen timeframe, giving you a full list of converted visitors.

 

Report 1: Total Revenue Per Month

a: Enter your Klaviyo main dashboard and on the left side bar click the “Analytics” drop down.

b: Then, select the “Custom Reports” option.

c: On the top right section click on the option “Create from scratch”

d. On the “Report Type” drop-down, select the option “Single Metric Deep Dive Report”

e. On the “Report Name” area, we recommend naming the report “Opensend Placed Order Value by Month”

f. Standing now on the “Configure Report”, move on to the “Metric” area and select the drop-down to select measure.

g. Select the option “Placed Order” next to a Shopify icon.

h. On the “Total” area, click the drop-down and select the option “Value”

i. On the “SUM” area, the option remains “SUM”

j. Continuing on the section “Group or Filter” click on “+ Add Group By” and select the option named “tag”
NOTE: There might be a similar option named “Tags” – make sure you select only the “tag” option

k. After selecting “tag” it will appear as “equal” and on the next box you will add “Opensend”

l. In the “Timeframe” area select “Last 365 days” and then in the next box select “Month”

m. Click on the “Save & Run Report” option.

Report 2: MultiMetric Report

a. Enter your Klaviyo main dashboard and on the left side bar click the “Analytics” dropdown.

b: Then, select the “Custom Reports” option.

c: On the top right section click on the option “Create from scratch”

d:On the “Report Type” drop-down, select the option “Multi-Metric Report”

e: On the “Report Name” area, we recommend naming the report “Opensend Multi-Metric”  

f: Standing now on the “Configure Report” section, move on to the “Metric” area and select the drop-down to select measure.  

g: You will be selecting 6 different Metrics by clicking the “Add Metric” button  

1. Select the option “Checkout Started” then option “Value” then option “SUM”
2. Select the option “Viewed Product” then option “Total” then option “SUM”
3. Select the option “Clicked Email” then option “Total” then option “SUM”
4. Select the option “Opened Email” then option “Total” then option “SUM”
5. Select the option “Placed Order” then option “Value” then option “SUM”
6. Select the option “Received Email” then option “Total” then option “SUM”

h:Continuing on the section “Group or Filter” click on “+ Add Group By” and select the option named “tag” 

i:After selecting “tag” it will appear as “equal” and on the next box you will add “Opensend”

j:In the “Timeframe” area select “Last 365 days” and then in the next box select “Month”

k:Click on the “Save & Run Report” option

Report 3: Engagement Report

a: Enter your Klaviyo main dashboard and on the left sidebar click the “Audience” drop down.

b:Then, select the “Lists & Segments” option.

c:On the top right section click on the option “Create List / Segment”

d:Then, select the right box named “Segment”

e: On the “Name” box, we recommend naming the report “Opensend Contacts”    

f: Leave the “Tags” box empty    

g: On the “Definition” box select the option “Properties About Someone”    

h: On the “Dimension” area select the option “tag” equals to “Opensend”    

i:Next, click on “Create Segment”

j:Klaviyo will find all of the people that matched the segment and then after the list has charged you will click on the option “Reports” and then click on “Engagement”

k:Click on the middle button “Run Engagement Report”

a: Enter your Klaviyo main dashboard and on the left sidebar click the “Audience” drop down.

b:Then, select the “Lists & Segments” option.

c:On the top right section click on the option “Create List / Segment”

d:Then, select the right box named “Segment”

e: On the “Name” box, we recommend naming the report “Opensend Purchasers”    

f: Leave the “Tags” box empty    

g: On the “Definition” box select the option “Properties About Someone”    

h: On the “Dimension” area select the option “tag” equals to “Opensend” 

i: Click +And and select "What someone has done (or not done)" from the  "Select a Condition" Dropdown 

j:  Select "Placed Order", "at least once" and your desired timeframe

k: Next, click on “Create Segment”