To pull metrics from Bloomreach into Opensend, you need to populate the following data/ID fields in the setup:
- Get Revenue report for Opensend identities
- Get Email Campaign Evaluation report for Opensend identities
Creating a Revenue report for Opensend identities:
- Go to: Analyses - Reports and click on New Report
- Click on Revenue in Time
- Click on the Edit button
- Make sure Purchases and Revenue are being tracked
- Scroll down to the “Drill down” section and remove any inputs if they exist
- Click on “Drill down in rows by” and set attributes as on the following image:
- os_tag
- csync_tag
- timestamp
- Make sure to select the timestamp property with the same icon as in image below
- Make sure to select the timestamp property with the same icon as in image below
- Scroll down to Report filters and select “Last 24 hours”
- Save changes
- Copy the report ID from the URL and paste it into the Revenue report field in the Opensend Bloomreach setup
Creating an Email Campaign Evaluation report for Opensend identities:
- Go to: Analyses - Reports and click on New Report
- Click on the Email campaign evaluation
- Click on the Edit button
- Make sure these metrics are being shown in the report:
- Sent email
- Received email
- Opened email
- Clicked email
- Scroll down to the “Drill down” section and remove any inputs if they exist
- Click on “Drill down in rows by” and set attributes as on the following image:
- os_tag
- csync_tag
- timestamp
-
-
- Make sure to select the timestamp property with the same icon as in image below
- Make sure to select the timestamp property with the same icon as in image below
-
- Scroll down to Report filters and select “Last 24 hours”
- Save changes
- Copy the report ID from the URL and paste it into the Email Campaign Evaluation report field in the Opensend Bloomreach setup
Assign Permissions:
Once the report is created, ensure that additional permission to export analyses is granted. Go to Project settings > API > GDPR > Export analyses.
- Click Validate
- Click Update
