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How do I install Opensend on my Shopify site?

Seamlessly integrate Opensend into your Shopify store to start collecting visitor information

  1. Navigate to the Integrations tab
  2. Click Connections
  3. Click Identity Integration
  4. Click Shopify App

    Shopify
  5. Click Configuration
  6. Once the Shopify app is provisioned by the Opensend team, you should be able to see the install button. Click on the Install button and install the app on your Shopify store

    Shopify2
  7. Click the Install button from the Shopify store

  8. Once the app is installed you will see this confirmation message

  9. Follow these steps to enable Opensend from your Store

    1. From your Shopify admin, go to Sale channels > Online Store > Themes and click on Customize button.

      instruction_store_admin

    2. Select App embeds. and click on the switch to enable Opensend App Block.

      instruction_theme_editor

    3. Click Save and Exit.


    Note: Shopify now defaults App pixels to “Optimized” mode. To ensure your Opensend workflows track all customer data, we recommend updating your pixel to “Always on” in the Customer Events → App Pixels settings.
  10. Go to Settings → Customer events, open the App Pixels tab, locate your Opensend App Pixel, change the Data mode from Optimized to Always on, and click Apply to save.
  11. Once the Shopify app is installed. You should be able to see the success message on the Shopify tab on the Opensend Dashboard

  12. Please make sure that the "Shopify App" toggle is turned on from the settings.